888 casino live chat
For instructions on how to reopen your account please click here. Alternatively, contact our member support department via the ' contact us ' form.
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888casino support center
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Popular FAQS
How long does it take to receive my withdrawal?
This FAQ applies to the following brands; click a logo for details:
Login problems could be due to one of a number of reasons. Please click on the text below that best reflects the error message being received:
"the username or password entered does not exist"
Either the username or the password being used is incorrect.
For instructions on how to receive a reminder of your username or to change/reset your password, please click here.
"you are already logged in"
You are already connected to our server. This can occur if the software was previously exited incorrectly, i.E. Your computer shuts down whilst logged into 888casino . For assistance, please call our member support department directly - click here for contact details.
"establishing connection to the server"
Connection may be temporarily unavailable. Please try again in a few minutes. For more information on connecting to 888casino click here.
"your account has been temporarily disabled"
You may have requested to close this account in the past.
For instructions on how to reopen your account please click here.
Your account may currently be disabled.
Please check your email s to see if our operations department have contact ed you recently.
- You may have requested a self-exclusion period which has yet to expire.
Alternatively, contact our member support department via the ' contact us ' form.
"due to recent version updates we kindly ask our play money players to re-register"
Your play money account has been disabled due to a software upgrade. For more information click here.
"our services may no longer be offered to your country of residence"
For a list of eligible countries, please click here.
If you still cannot log into your account, please call our member support team directly; click here for a list of support numbers.
Login problems could be due to one of a number of reasons. Please click on the text below that best reflects the error message being received:
"the username or password entered does not exist"
Either the username or the password being used is incorrect.
For instructions on how to receive a reminder of your username or to change/reset your password, please click here.
"your software is out of date please reinstall"
Your current software version is out-of-date (you will be prompted with a pop-up, upon login, asking you to re-install). For more information click here.
"you are already logged in"
You are already connected to our server. This can occur if the software was previously exited incorrectly, i.E. Your computer shuts down whilst logged into 888poker . For assistance, please call our member support department directly - click here for contact details.
"establishing connection to the server"
Connection may be temporarily unavailable. Please try again in a few minutes. For more information on connecting to 888poker click here.
"your account has been temporarily disabled"
You may have requested to close this account in the past.
For instructions on how to reopen your account please click here.
Your account may currently be disabled. Please check your email s to see if our operations department have contact ed you recently.
You may have requested a self-exclusion period which has yet to expire.
Alternatively, contact our member support department via the 'contact us ' form.
"our services may no longer be offered to your country of residence"
For a list of eligible countries, please click here.
If you still cannot log into your account, please call our member support team directly; click here for a list of support numbers.
Login problems could be due to one of a number of reasons. Please click on the text below that best reflects the error message being received:
"the username or password entered does not exist"
Either the username or the password being used is incorrect.
For instructions on how to receive a reminder of your username or to change/reset your password, please click here.
"your account has been temporarily disabled"
You may have requested to close this account in the past.
For instructions on how to reopen your account please click here.
Your account may currently be disabled. Please check your email s to see if our operations department have contact ed you recently.
You may have requested a self-exclusion period which has yet to expire.
Alternatively, contact our member support department via the ' contact us ' form.
"our services may no longer be offered to your country of residence"
For a list of eligible countries, please click here.
If you still cannot log into your account, please call our member support team directly; click here for a list of support numbers.
Login problems could be due to one of a number of reasons. Please click on the text below that best reflects the error message being received:
"the username or password entered does not exist"
Either the username or the password being used is incorrect.
For instructions on how to receive a reminder of your username or to change/reset your password, please click here.
"your account has been temporarily disabled"
You may have requested to close this account in the past.
For instructions on how to reopen your account please click here.
Your account may currently be disabled. Please check your email s to see if our operations department have contact ed you recently.
You may have requested a self-exclusion period which has yet to expire.
"our services may no longer be offered to your country of residence"
For a list of eligible countries, please click here.
Alternatively, contact our member support department via the ' contact us ' form.
This FAQ applies to the following brands, click a logo for details:
- You may view the status of a withdrawal at any time by visiting our ' cashier ' and selecting the ' history ' tab.
- 888casino 's available withdrawal methods and the timeframes which apply to receive your funds are listed here .
- You may view the status of a withdrawal at any time by visiting our ' cashier ' and selecting the ' history ' tab.
- 888poker 's available withdrawal methods and the timeframes which apply to receive your funds are listed here .
- You may view the status of a withdrawal at any time by visiting our ' cashier ' and selecting the ' history ' tab.
- 888sport 's available withdrawal methods and the timeframes which apply to receive your funds are listed here .
How do I close my account?
* if you are resident in new jersey please click here.*
To close your account (for reasons NOT related to responsible gaming) , please select one of the following:
How to close your 888 account ( online )
2. Finally, select the option ' close my account ' and click ' submit ' (see below).
Note: if you wish to request a take a break / self exclusion period, click here for further details.
How to request an account closure using our ' contact us ' form
Click here to be presented with a ' contact us ' form.
Ensure that the subject reads ' account closure request '.
Within the ' description ' field, provide the following details as registered with 888:
- Your full name
- Your full home address, including the city and post code
- Your email address.
We would also appreciate an explanation of why you chose to terminate your account. This will help us understand your expectations and work towards meeting them.
Once the above request/details have been submitted, please allow up to 48hrs for your account to be closed. Upon completion, we will proceed to send you an account closure confirmation via email .
Note: if you wish to request a take a break / self exclusion period, click here for further details.
* if you are resident in new jersey (US) please click here .*
- Within all our ‘ online help ’ pages – you’ll find a contact us button.
- Click the button to quickly submit a question to our support team.
Note: prior to submitting a question, please have a look through our many frequently asked questions - this way, you'll find an answer to your query even quicker!
* if you are resident in new jersey (US) please click here .*
- Within all our ‘ online help ’ pages – you’ll find a contact us button.
- Click the button to quickly submit a question to our support team.
Note: prior to submitting a question, please have a look through our many frequently asked questions - this way, you'll find an answer to your query even quicker!
Also, for a list of our many ongoing promotions, please click here
* if you are resident in new jersey (US) please click here .*
- Within all our ‘ online help ’ pages – you’ll find a contact us button.
- Click the button to quickly submit a question to our support team.
Note: prior to submitting a question, please have a look through our many frequently asked questions - this way, you'll find an answer to your query even quicker!
Also, for a list of our many ongoing promotions, please click here
* if you are resident in new jersey (US) please click here .*
- Within all our ‘ online help ’ pages – you’ll find a contact us button.
- Click the button to quickly submit a question to our support team.
Alternatively, please click here for details regarding our ' member support ' telephone number.
Note: prior to submitting a question, please have a look through our many frequently asked questions - this way, you'll find an answer to your query even quicker!
How do I reopen my account?
This FAQ applies to the following brands; click a logo for details:
If you've received a bonus offer from 888casino and have yet to see this bonus reflected on your bankroll balance, this may be due to one or more of the following reasons, depending on the bonus type.
- To view specific terms and conditions which apply to our welcome bonus, please refer to our bonus policy.
- You have previously received a welcome bonus from 888casino .
- The bonus may have been credited prior to the actual deposit itself. If this is the case, simply log out/log in - your bankroll should then reflect the correct amount.
- There may be a previously registered 888casino account which is related to yours that has already been granted the bonus. An account may be related due to one or more of the following reasons: same IP address , postal address , email address , deposit method , etc.
For a list of our many other ongoing promotions, please click here.
- Promotional bonuses are normally credited within 72 hrs.
- Each promotion will have specific terms and conditions which must be adhered to, hence please ensure that you have not infringed on any of these requirements. For example; may be limited to one account per household or include certain timeframes within which the promotion applies.
- The bonus may have been received whilst you were in play, where you might not notice the increase in bankroll balance. This can be confirmed at any time by selecting ' my account ' located on the top part of your lobby , then ' bonuses '.
- Some bonuses are ‘delayed’, where you’ll need to fulfil deposit requirements prior to the bonus being credited (may also need to be claimed once requirements are fulfilled – see note below).
Note: certain regulations require individual bonuses to be claimed. If your bankroll has yet to reflect a bonus, check if this needs to be claimed as follows:
- Log into your 888casino account
- Go to ‘my account’
- Select ‘my rewards’
- Choose the ‘bonuses’ tab
- If available, click the ‘claim’ button next to the relevant bonus amount.
For a list of our many other ongoing promotions, please, click here.
If following the above examples, you meet the promotion requirements and have yet to be credited the bonus, please contact us with details of the offer and we shall gladly investigate the matter further for you.
Additional information: to view our bonus policy , please click here.
If you have received a bonus offer from 888poker and have yet to see this bonus reflected on your bankroll balance, this may be due to one or more of the following reasons, depending on the bonus type:
- To view specific terms and conditions which apply to the welcome bonus, please refer to our bonus policy.
- The welcome bonus is not credited in one lump sum, this will be credited in $10 increments each time you accumulate 100 status points.
- You have previously received a welcome bonus from 888poker .
- The welcome bonus has been pending for over 90 days.
- There may be a previously registered 888poker account which is related to yours and has already been granted the bonus. An account may be related due to one or more of the following reasons: same IP address , postal address , email address , deposit method , etc.
For a list of our many other ongoing promotions, please click here.
£20/$88 registration bonus package
Common reasons for not receiving the £20/$88 free bonus package can be found here.
'invite a friend' bonus
- To view specific terms and conditions which apply to our 'invite a friend' promotion, please click here.
- Promotional bonuses are normally credited within 72 hrs.
- Each promotion will have specific terms and conditions which must be adhered to, hence please ensure that you have not infringed on any of these requirements. For example; may be limited to one account per household or include certain timeframes within which the promotion applies.
- Bonuses are credited in increments or in whole (dependent upon the promotion), but may require the accumulation of points before being granted. When playing at our cash tables, a progress bar is displayed which informs how close you are to receiving the bonus.
- The bonus may have been received whilst you were in play, where you might not notice the increase in bankroll balance. This can be confirmed at any time by selecting ' my profile ' (top left corner of your lobby ) > ' my account ' > ' bonuses '.
- Some bonuses are ‘delayed’, where you’ll need to fulfil deposit requirements prior to the bonus being credited (may also need to be claimed once requirements are fulfilled – see note below).
Note: certain regulations require individual bonuses to be claimed. If your bankroll has yet to reflect a bonus, check if this needs to be claimed as follows:
- Log into your 888poker account
- Go to ‘my account’
- Select ‘my rewards’
- Choose the ‘bonuses’ tab
- If available, click the ‘claim’ button next to the relevant bonus amount.
For a list of our many other ongoing promotions, please click here.
If following the above examples, you meet the promotion requirements and have yet to be credited the bonus, please contact us with details of the offer and we shall gladly investigate the matter further for you.
Additional information : to view our bonus policy, please click here.
To request an account reopened, where the closure was initially applied at the request of the account holder, please contact us directly.
For our contact details, simply click on the relevant brand below:
Alternatively, contact our member support department via email using the contact us form and provide us with the following details, as registered within your 888.Com account:
In order to request your account reopened, please call us directly.
For 888casino 's contact details, click here.
Alternatively, contact our member support department via email using the contact us form and provide us with the following details, as registered within your 888casino account:
In order to request your account reopened, please call us directly.
For 888poker 's contact details, click here.
Alternatively, contact our member support department via email using the contact us form and provide us with the following details, as registered within your 888poker account:
In order to request your account reopened, please call us directly.
For 888sport 's contact details, click here.
Alternatively, contact our member support department via email using the contact us form and provide us with the following details, as registered within your 888sport account:
In order to request your account reopened, please call us directly.
For 888games contact details, click here.
Alternatively, contact our member support department via email using the contact us form and provide us with the following details, as registered within your 888games account:
888 casino VIP live chat >888 real money casino new custumer offer
When talking about the best online casinos worldwide, certain things come to mind. High-quality software, overall safety, adherence to gambling commission guidelines, generous bonuses & promotions, a wide selection of casino games and the list goes on. Well, based on these success parameters, 888 casino is one of the best performing casinos backed by several casino awards such as “best digital operator” & “best casino operator”.
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- Restricted countries: turkey, israel, gibraltar, indonesia, hong kong, american samoa, sudan, indonesia, france, united states.
- A wide selection of bonuses including two welcome bonus options.
- Live dealer games.
- A wide selection of games.
- Available on mobile.
- A good selection of banking options including paypal.
- Instant play (doesn’t require any downloads).
- 24/7 customer support.
- Reasonable play through requirements.
- A generous no deposit bonus.
- 3-day processing time for withdrawals.
- Limited selection of slot games compared to other online casinos in the same caliber.
- There is no lock option for the funds already in the withdrawal process.
Overall rating
888 casino VIP info
- Casino:888 casino VIP
- Website:www.888casino.Com
- Established: 1999
- Support: 888casino support center
- Minimum deposit: $20
- Deposit bonus: get up to $1500
About 888 casino
888 casino is an online casino fully licensed by both the UKGC and the gibraltar regulatory commission. To enhance the security and safety of the players, the casino also holds licensures and affiliations with other reputable organizations such as ireland limited, paddy power, william hill, and gamstop. With a good internet connection, you can enjoy 888 entertainment on the desktop platform and virtually all mobile device platforms.
888 casino games
888 casino is one of the online casinos with the widest selection of casino games in different categories such as video slots, video poker, table games, roulette (french, european, american), keno, and live dealer games (roulette, baccarat, blackjack, caribbean stud).
888 casino no-deposit bonus
The 888 casino $88 no-deposit bonus is simply is one of the most generous bonuses you can come across out there. Just like other no-deposit bonuses, this bonus allows you to play and win without even making your first deposit. This offer is currently available for players from ireland, netherlands, switzerland, sweden, austria, canada, germany, and the UK.
To claim the bonus, players only need to sign up on the casino after which an email with instructions on how to claim the bonus will be sent. Quite convenient with this bonus, in particular, there is a 48-hour claim window plus, you do not need any bonus codes.
As usual, you have to complete a wagering requirement to withdraw the bonus monies and any associated winnings. The wagering requirement for this no-deposit bonus is 30X and the maximum conversion to real cash is $15. There are, however, exceptions to this where the player can get to keep more. Take, for instance, when you hit the jackpot where you will be allowed to keep the full amount based on bonus amount staked.
888 casino first deposit bonus
After enjoying the no deposit bonus, it’s time to claim your welcome bonus where you can decide to go two ways. The first option is the 200% match up to $500 while the second option is the premium player package that offers you a 100% deposit match up to $100 for the first deposit and 30% match up to $350 for the next four consecutive deposits.
Important to mention, you will need to complete a 20X wagering requirement to withdraw the bonus monies. This considerably low wagering requirement can, however, not be enjoyed for those players who deposit via neteller- who have to complete a higher wagering requirement of 40X.
Restricted jurisdictions
Restricted countries include turkey, israel, gibraltar, indonesia, hong kong, american samoa, sudan, indonesia, france, and the united states. There is, however, an exception to the united states made possible US-version of the site strictly available to players from new jersey.
Banking options
888 casino offers a vast selection of banking options to their customers. Some of them include all major debit and credit cards, skrill, paypal, QIWI, entropay, diners club, EPS, paysafecard, trustly, webmoney, neteller, apple pay, boleto, postepay, muchbetter, ecopayz, astropay, sofortbanking, yandex.Money, nordea, todito cash, and bank transfer.
Deposit and withdrawals processing time
Deposits can be made instantly with any of the available deposit methods. Withdrawals, on the other hand, take 3 days to process. During the withdrawal process, you can still reverse the money back to the casino to continue playing.
Verdict
888 online casino is one of the most reputable online casinos we have today. Regularly inspected by the world’s most-respected gambling regulators, the UKGC & the gibraltar regulatory authority, this online casino is, without a doubt, a high recommend!
Of course, there have been some complaints about 888 casino in the recent past. But considering that the most common complaints rotate around account closure and funds seizure as a result of failed identity proof by some customers, this downside can certainly be overlooked. To avoid any issues, make sure you use verifiable personal details when signing up.
Der 888 kundenservice
888 ist ein facettenreicher anbieter, der in vielen punkten überzeugt. Das gilt insbesondere beim service, denn es scheint fast so, als können die mitarbeiter wünsche von den augen ihrer kunden ablesen. Einfachheit und schnelligkeit sind nutzern dabei sicher. Wann immer eine frage gestellt wird, findet das erfahrene team eine leicht nachvollziehbare antwort.
Die gute nachricht ist, das es bei diesem anbieter ein FAQ seite gibt – erreichbar unter https://de.888casino.Com/help/. In dem bereich geht das 888 casino näher auf themen wie den bonus, zahlungsmittel, aktionen und dergleichen ein. Woran es bisher fehlt, ist ein live chat. Glücklicherweise sind die reaktionszeiten beim E-mail kontakt sehr vorbildlich. Länger als einige stunden muss man also für gewöhnlich nicht auf die gewünschten antworten warten. Hier nun alle optionen auf einen blick:
Weiterlesen weniger
| german@888casino.Com | |
| service hotline | 0044 / 2034781876 internationaler support |
Das kontaktformular ist das einzige, was im 888 casino überhaupt noch angegeben wird. Wir haben das natürlich nicht dabei belassen, sondern die ehemalige kostenlose rufnummer gewählt. Auf diesem wege kamen wir an informationen, die für sie als spieler durchaus nützlich sind.
Wie lässt sich der 888 casino support erreichen?
E-mail support
Die wartezeit bis zur antwort kann mitunter mehrere stunden, teilweise sogar einige tage betragen. Hier würden wir uns ein wenig schnellere unterstützung wünschen. Für ein online casino, das sogar in schleswig-holstein lizenziert ist, doch eine schwache leistung.
Wer jedoch die 0800 nummer wählt, die noch bis vor kurzem aktiv war, der erfährt: es gibt tatsächlich eine konkrete E-mail adresse. Richten sie ihr anliegen bei bedarf an german@888casino.Com. Die antwort dauert zwar eine weile, ist dafür aber fachlich korrekt und sehr freundlich geschrieben.
Der E-mail verkehr scheint für deutsche spieler zumindest aktuell die einzige möglichkeit zu sein, das 888 casino respektive den dort tätigen support zu kontaktieren. Bleibt zu hoffen, dass es demnächst auch weitere optionen gibt. Gerade so etwas wie eine chat funktion setzen wir eigentlich voraus bei unternehmen, die schon seit 20 jahren erfolgreich am markt sind – und die noch dazu vor jahren an der börse gelistet wurden.
Live chat
Diese funktion hat sich inzwischen in den meisten casinos etabliert und wird von kunden nur allzu gerne angenommen – schon deshalb, weil eine kommunikation im chat auch während des spielens möglich ist. Ob 888 tatsächlich irgendwann die chatfunktion einführt, das steht in den sternen. Zum aktuellen zeitpunkt bleibt ihnen diese form der kontaktaufnahme leider verwehrt.
Die bandansage spricht zwar von einem chat, diesen haben wir aber auch bei genauem suchen nicht finden können. Wenn sie auf „kontakt“ klicken, führt sie 888 automatisch zur einzig verfügbaren option, dem formular.
Immerhin ist das ausfüllen nicht besonders schwer. Anders als in live chats dauert die antwort allerdings um ein vielfaches länger. Bleibt ihnen nur, die FAQ zu lesen. In der regel sollten sie damit auskommen.
Casino hotline
Wer sich telefonisch mit dem 888 support auseinandersetzen möchte, der wird als gast vergeblich nach einer lösung suchen. Wie gut, dass wir die alte 0800 rufnummer haben ausfindig machen können. Diese ist zwar nicht mehr aktiv, es folgt aber die information, dass sie immer noch den internationalen support erreichen – und zwar unter der nummer 0044-2034781876.
Sollte ein telefonischer support tatsächlich erforderlich sein, so müssen sie die englische sprache verstehen. Deutschsprachige mitarbeiter gibt es bei der internationalen hotline nur bedingt . Teilen sie dem team am besten direkt mit, dass die kommunikation möglichst langsam erfolgen muss, damit sie nachvollziehen können, wie sie bei ihrem problem am besten vorgehen.
Der service ist immerhin rund um die uhr verfügbar. Idealerweise haben sie eine flatrate, denn andernfalls müssen sie mit hohen auslandsgebühren rechnen. Wie hoch genau, das hängt von ihrem telefonanbieter ab.
Soziale netzwerke
Sie haben jederzeit die möglichkeit, 888 über die nachrichtenfunktion bei facebook und co. Eine mitteilung zukommen zu lassen. Gleichzeitig finden sich hier zahlreiche informationen über spiele des 888 casino spielangebots, jackpots und co. Wenn sie also ein persönliches gespräch – wenn auch in englischer sprache – wünschen, dann sind diese netzwerke einfach ideal.
Postadresse
601-701 europort
gibraltar
Unser fazit zum 888 kundensupport und service
Die serviceleistungen des 888 casino sind nicht unbedingt überragend. Zwar gibt es verschiedene kontaktmöglichkeiten, doch diese sind nur schwer zu finden. Als laie werden sie bestenfalls das formular öffnen und ihr anliegen dort schildern. Um mehr zu erfahren, ist tatsächlich der anruf der ausgedienten deutschen hotline notwendig. Mit der bandansage bieten sich ihnen diverse alternativen zur E-mail.
Immerhin: in den FAQ sind die wichtigsten fragen geregelt, und auch die sozialen netzwerke helfen dabei, einen direkten kontakt mit dem support herzustellen. Insgesamt könnte 888 diesen bereich dennoch ein wenig modernisieren. Zumindest ein live chat wäre wünschenswert.
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| webseite | 79% | durchschnittlich | 888 webseite |
| casino app | 92% | hervorragend | 888 app |
| neukundenbonus | 94% | hervorragend | 888 bonus |
| sicherheit | 93% | hervorragend | 888 sicherheit |
| erfahrungen | 94% | hervorragend | 888 erfahrungen |
| gesamtwertung | 92% | hervorragend | 888 test |
Als waschechter bayer weiß ich natürlich am besten, wie man unseriösen unternehmen die „lederhosen“ auszieht. Geboren im memmingen, bin ich heute in allen online casinos der welt unterwegs – wenn auch meist nur virtuell. Meine spürnase hilft mir dabei, unzuverlässige anbieter zu erkennen und grobe mängel aufzudecken. Dieses talent habe ich zum beruf gemacht, um laien vor schwarzen schafen der glücksspielbranche zu bewahren.
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